When it came my turn the vehicle I had reserved a few months back, they had none. When I arrived I had to stand on a line for nearly one hour. I flew into Vegas and hopped the bus like everyone else to find that I had to take another bus that goes to Fox Rental Cars out a ways from the rest of the rental companies. Still this is NOT where FOX is: you need to wait for a SECOND bus (no air conditioning and no social distancing so to better spread COV19) and after a journey in 120F, you get to their third world location. You need to wait for a bus at least 20 minutes, drive additional 20 minutes to a station.
When you land at the airport, there is NO Fox car rental. This is the worst scamming company ever met in USA Remember, that FOX being cheap, means YOU WILL PAY the difference (with interest) in phone calls, nerves and a lot of time wasted, after the rental There has been no WAY to get in contact with the scammer Michal, his office manager and the management of the company in general, neither on the day, nor later (5 months later still)Īs a consequence we have reported these repeated sales fraud techniques to the BBB and to the respective authorities. Given we had previously been defrauded in February 2020 at the Miami "Airport" station( by an employee who forced us to add an insurance we never asked or needed, case officially reported to the station and on the social media) - we answered " NO".īut then he added: "you should trust me, If you return the car empty, it costs you only 3US$ to refuel the car.Īfter returning it with some fuel, we were (obviously) charged for the whole missing fuel. Upon arrival the employee Mr Michael said: "I will make you an offer, you cannot refuse" (they actively use the technique of Ignore, avoid and Denial) This is an organized group of trained people, whose aim is to deceive you and steal your moneyįor the second time in a row, we fell again into this defrauding companyįox rental a car robbed us money and there IS NO WAY to get in contact with anyone: customer service Email, Face book, Websites, call center,…. (a scandal I need to rate 1 star instead of 0 stars, in order to alert all of you!)
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